1. Scope

These conditions are the sole conditions of the contract between the Sellers and the Buyers. No variation of these conditions shall be valid unless made in writing and signed by both the Sellers and the Buyers. Any inconsistent term or condition in any document of the Buyers is agreed to be void and of no effect and to form no part of the contract between the Sellers and the Buyers.

2. Prices

Prices are subject to revision without notice. Orders are accepted at current prices, but we reserve the right to invoice at prices ruling at date of dispatch.

3. Delivery

  • Whilst every effort will be made to maintain quoted deliveries, these are estimates only and we will not accept liability or penalty in respect of late or non delivery.
  • The Company will not be liable for off loading or any damage thereby occasioned.

4. Cancellation

Cancellation of an order by the customer in whole or in part may be made only with our written consent and on terms that will indemnify us against all costs incurred by us in respect of the order and its cancellation. Cancellation shall not become effective until we have received payment of cancellation charges.

5. Descriptions and Specifications

Descriptions, specifications, drawings, weights and other particulars contained in literature or correspondence are as accurate as possible at the time of issue, but we cannot be responsible for errors, and cannot be bound by any such information unless specifically confirmed by us. Goods supplied may differ in minor details from those described or illustrated in publications, as designs are constantly being improved. We reserve the right to revise specifications at any time without incurring any obligation to incorporate such revisions in goods previously supplied. Unless otherwise specifically agreed, all goods are offered and supplied as commercial proprietary articles only.

6. Risk and Title

The risk in the goods shall pass to the buyer upon delivery but until payment in full is made by the buyer for the goods (time of such payment being of the essence) they shall remain the property of the company and in the event of default in payment or in the event that the buyer becomes bankrupt or goes into liquidation or has a Receiver appointed of the whole or any part of its assets then the company shall be entitled to treat this contract as discharged (but without prejudice to its right to claim payment for goods ordered) and to repossess the goods from the buyer's possession (and for such purpose shall have the right together with its servants and agents to enter upon the buyer's premises where the goods are stored).

7. Guarantee

We guarantee our products against defective work and material and undertake to make good any defect not caused by abnormal use, accident or unapproved modification which is discovered within one year from date of original despatch, provided that the goods are returned to our works carriage paid. Our responsibility is in all cases limited to replacing the defective parts of our product. Imported goods are subject only to the guarantee given by the manufacturer. No liability for consequential loss or damage of any description in respect of any goods supplied or repaired by us will be accepted, except where exclusion prohibited by law and then only to the extent that such exclusion is prohibited.

8. Damage or Loss in Transit

We do not accept any responsibility for damage or loss in transit. Customers should sign carriers' receipts as 'Unexamined' and in any case of damage or shortage should retain all packing materials for inspection by the carrier's inspector. If goods sent carriage forward are lost or damaged a claim should be made against the carrier, as we take no responsibility. When carriage is prepaid and both the carriers and ourselves are notified in writing within three days of receipt in the event of damage or within fourteen days of despatch in the event of non-delivery we will claim against the carrier on the customer's behalf. In any event, our responsibility is limited to that which the carriers will accept.

9. Imported Goods

The following special conditions apply to all sales of imported goods:

  • Goods are supplied subject to the export regulations of the country of origin. In particular, goods of U.S. origin are licensed for ultimate destination U.K. only unless otherwise stated, and diversion contrary to U.S. law is prohibited.
  • Prices are additionally subject to revision due to changes in import duty, exchange rates or other factors beyond our control.
  • Goods are supplied subject to the terms of the manufacturer's guarantee only.

10. Repairs

We cannot accept responsibility for goods sent for repair or inspection unless each article sent carries a strong label showing owner's name and address. All goods so sent must be advised by a separate letter or order. No responsibility is accepted for repaired or other articles left on our hands for more than six months after notice has been sent by post to the address appearing on the label.

11. General

Business is carried out only on the above terms, and terms in customers' orders shall have no effect except as they confirm the above. Acceptance of goods implies acceptance of these conditions and such acceptance shall be deemed to be confirmation by the customer of any consequential variation to terms and conditions in the customer's orders.

12. Value Added Tax

All prices are subject to the addition of United Kingdom VAT at the current rate of 17.5%.

13. Refund and Return of Goods

Only new and unused stock items are eligible for return up to 90 days from the date of shipment, at our sole discretion. Custom-configured items built to Buyer's specification may not be returned. Before any return is final, Deeter Electronics Ltd reserves the right to inspect the returned product to ensure it is new and unused and in proper working order and acceptable for return.

Where Deeter Electronics has shipped correctly functioning products in accordance with the Buyer’s order there will be a 15% restocking charge and the Buyer must pay the return shipping charges. Where Deeter Electronics has either shipped product incorrectly to the Buyer’s order or the product is not of merchantable quality on receipt Deeter will refund in full the cost of the product and the return shipping.

Prior to returning a product, Buyer must complete a Product Return Form and fax the form to our Order Administration Department at +44 (0) 1494 563961. Product Return Forms are available electronically from this web site.

A returns number and the address location for the return will be added to the Product Return Form and the form will be faxed back to Buyer indicating authorization to return the product. Buyer must obtain a returns number before returning material to our return location. Products that are (i) returned without a returns number clearly marked on the outside of the shipping carton or (ii) returned after thirty (30) days of receipt of the returns number, will not be accepted.

14. Law

The terms and condition of and the right and obligations of any parties to any contract arising here from shall be governed and construed according to English Law and each party hereby submits to the jurisdiction of the English Courts. The application of the Uniform Laws on International Sales shall be excluded.

15. Acceptance of Terms and Conditions

By placing an order with The Deeter Group, I agree that I have read and accept these terms and conditions.